Frequently Asked Questions

Metadata is supplementary information saved inside image and video containers. When you snap a photo or export a clip, your device often records high-precision GPS coordinates, device serial numbers, creator names, software license information, and timestamps. Cleaning metadata prevents unintended disclosure of your home location, personal identity, or internal workflow before sharing files online.

No. Our video cleaner operates in stream-copy mode (-c copy). The encoded video frames and audio samples are multiplexed directly into a clean container without re-encoding, preserving 100% of the original visual and acoustic fidelity.

No. We make no false claims. Stripping removable metadata removes metadata fields such as generator software names, prompts, and C2PA manifests (when removable). However, AI detection tools often analyze pixel noise, texture distributions, and statistical artifacts in the raw imagery. Metadata removal alone does not bypass algorithmic AI classifiers.

All uploaded files and generated outputs are stored in private sandboxes and automatically deleted after 60 minutes by our automated cleanup cron scheduler.

We support JPEG, PNG, WEBP, and GIF images up to 25 MB. For video, we support MP4, MOV, MKV, and WEBM containers up to 100 MB.